Cadre de Liaison Inter-Organisations • Haiti
CLIO un travail collectif et la promotion du dialogue

Accueil > Publications > Annonces :

JP/ HRO recrute un IT Officer

lundi 2 mars 2020, par webmaster | Expire le: 9 mars 2020

Responsibilities and Duties :

1. Essential Functions
• The IT Intern/Help Desk is responsible for ensuring the Confidentiality, Integrity, and Availability of all information systems.
• Diagnose problems and react accordingly.
• Instruct users on appropriate action where possible or take notes and research resolution
• Get back to users with resolution or escalate to the IT Officer or the IT Manager.
• Involves repair of laptops, PC’s, printers etc.
• Re-formatting and rebuilding laptops etc.
• Inventory and maintain sufficient levels of equipment as needed.
• Assist with new technology rollouts and upgrades.
• Assist with Administration of users and computers.
• Assist with 3rd party software maintenance and implementation.
• Assist with maintaining Windows, Mac.
• Help users with installation and ongoing support.
• Provide training to the staff

2. Non-Essential Functions
Other duties as assigned.

3. Qualifications
• Associate degree in computer science, information systems, or related field
• Knowledge on computing and computer network hardware, software and peripheral equipment.
• Basic experience with network configuration and management, proactively eliminating security vulnerabilities
• Basic experience with configuring, monitoring, and installation of network components such as routers, switches and wireless access points
• Operating System’s experience including, but not limited too, MAC OS X (or Linux knowledge), Windows Server 2008(basic knowledge), Windows 7.
• Experience with a variety of productivity suites to include Apple’s iWork, Microsoft Office, Open Office. As well as with online productivity tools like Google Apps, Office Live, etc.
• Ability to create and maintain technical and end user documentation with the support of the IT Staff.
• Review and interpret complex technical information and analyze situations to define issues and draw conclusions.
• Ability to set and follow priorities while being attentive to detail.